Terms & conditions

Sanad provides cloud invoicing and CRM tools for businesses, including support for Algeria fiscal fields, document workflows, and PDF generation.

Features may change as the product evolves. During early access, accounts are provisioned by invitation and activation.

You are responsible for credentials used to access your workspace and for activity under your account.

Organization owners manage membership. Do not share access with people who are not authorized to view your billing data.

You retain ownership of customer, product, and document data you enter in Sanad.

We process that data to provide the service, generate documents, and operate secure infrastructure. Tenant data is isolated per organization.

You are responsible for the accuracy of fiscal identifiers, totals, and documents you issue to third parties.

Do not use Sanad to break applicable law, infringe rights, distribute malware, attempt unauthorized access, or abuse platform limits.

We may suspend access that poses a security, legal, or operational risk.

We collect account, usage, and support information needed to operate Sanad.

We do not sell your workspace data. We use subprocessors for hosting, email delivery, and infrastructure under contractual safeguards.

For privacy requests, contact hello@sanad.cloud.

We aim for reliable uptime but do not guarantee uninterrupted service. Maintenance, incidents, or third-party outages may affect availability.

Support channels and response times are described on the Support and Contact pages.

Sanad is provided as-is to the extent permitted by law. We are not liable for indirect, incidental, or consequential damages arising from use of the service.

Our aggregate liability for claims relating to the service is limited to fees paid to Sanad in the twelve months before the claim, or zero during a free or trial period.

We may update these terms. Material changes will be reflected on this page with an updated date. Continued use after changes constitutes acceptance.