Support
Support & help
Help with Sanad billing, Algeria compliance, PDFs, and your workspace. FAQs, status, and how to reach us.
Blog & guides
Product notes and how-tos for quotes, invoices, clients, and workspace behavior.
Read the blog →Contact
For sales, billing, or technical issues, use Contact or WhatsApp support from your workspace.
Contact us →WhatsApp support
Message us on WhatsApp (Sun–Thu, 9:00–18:00 UTC). Pro customers also reach us by email; Studio includes priority support.
Chat on WhatsApp →Service status
Sanad is built for uptime: background jobs (such as PDF generation) retry safely.
Common questions
- Where can I read product guides and updates?
- Start with the Blog for product updates and how-tos. For account-specific help, use Contact.
- How do I report a bug or security issue?
- Email security-sensitive reports through your workspace admin. For general bugs, include steps to reproduce.
- How do I reach support quickly?
- Use WhatsApp from the in-app Support page for fast help during business hours. Email works for Pro; Studio includes priority support.