Support

Support & help

Answers about Sanad billing, PDFs, and your workspace. Find status, FAQs, and how to reach the team.

Blog & guides

Product notes and how-tos for quotes, invoices, clients, and workspace behavior.

Blog →

Contact

For sales, billing, or technical issues, use Contact or WhatsApp support from your workspace.

Contact us →

WhatsApp support

Message us from the in-app Support page (Sun–Thu, 9:00–18:00 UTC). Pro customers also reach us by email; Studio includes priority support.

Service status

Sanad is built for uptime: background jobs (such as PDF generation) retry safely.

Common questions

Where can I read product guides and updates?
Start with the Blog for product updates and how-tos. For account-specific help, use Contact.
How do I report a bug or security issue?
Email security-sensitive reports through your workspace admin. For general bugs, include steps to reproduce.
How do I reach support quickly?
Use WhatsApp from the in-app Support page for fast help during business hours. Email works for Pro; Studio includes priority support.

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